Opening hours : Monday - Saturday 9.30am - 5.30pm & Sunday 10am - 4pm (Good Friday & Easter Monday - 10am - 4pm, closed Easter Sunday).
Accidents can happen to anyone at any time. But with Staingard Plus, you can put your mind at ease knowing that if an accident happens to your new furniture, they are there to put it right for you. Staingard Plus is a specialist upholstery insurance scheme, that starts the moment your furniture is delivered, for a period of 5 years. Staingard is available in three increasingly comprehensive levels of protection: Level 1 – Stains; Level 2 – Stains and Accidental Damage; and Level 3 – Stains, Accidental Damage and Structural Damage.
Level 1 – Stains
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Level 2 – Stains and Accidental Damage
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Level 3 – Stains, Accidental Damage and Structural Damage
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Should you be unfortunate enough to have a problem with your new furniture, that falls within your level of protection, Staingard will resolve the issue at no extra cost. You can call Staingard’s Claim Line 24 hours a day, 7 days a week. Staingard can then offer you advice on how to resolve the problem yourself. If this cannot be done, Staingard will arrange for a member of their national team of professional service technicians to visit your home. Should the technician be unsuccessful, Staingard will replace the damaged or stained part of your furniture.
Please note Staingard Plus is only available to residents on the UK mainland, Isle of Man, Isle of Wight, Northern & Republic of Ireland.